It is the service area designed to support our customers, to take full advantage of their SAP solutions, minimize risk, accelerate innovation, and guidance for implementing lifecycle management.
This service helps identify risks before they become problems, provides expert support 24x7, and includes service-level agreements, increasing the availability of applications that support business processes.
We invite you to log in to the Service Desk Solution Manager in order to manage your request.
In this section you will find all the necessary documentation to know the procedures of handling incidents with your SAP system, as well as the user manual of the Solution Manager, which will give you the detail required to take the next step.
|User Manual||Incident Management|